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Why is my listing not appearing?

If a listing you created is not appearing as expected, this is usually related to your activity status, listing renewal, or a temporary app sync issue.

Troubleshooting

Problem: Why are listings showing on my friend's app but not on mine?

Cause: This can occur due to a temporary sync or caching issue between devices.

Solution: Close and reopen the Zutopia app to refresh the marketplace listings shown to you.

Problem: A listing has disappeared after some time

Cause: Listings remain active for three hours at a time and are temporarily hidden if not renewed in the final 15 minutes, or if a trade request was not accepted within 60 seconds.

Solution: Reopen Zutopia and renew or recreate the listing. Make sure to respond promptly to any future trade requests to avoid automatic deactivation.

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