Skip to main content

Delete or deactivate your account

If you no longer wish to use Zutopia, you can delete your account from the settings menu within the app.

Because your Zucoins Wallet is what links you to Zutopia, deleting your Zutopia account does not affect the Zucoins held in your wallet.

Before You Begin

Before deleting your account, make sure:

  • You have completed or cancelled any active trades or marketplace listings.

  • You understand that account deletion is permanent.

Step-by-Step Instructions

  1. Open the Zutopia app.

  2. Go to Settings.

  3. Select Delete Account.

  4. Review the information displayed.

  5. Confirm that you want to permanently delete your account.

What Happens When Your Account Is Deleted?

When your account is deleted:

  • Your Zutopia account is permanently removed.

  • Your transaction history is deleted.

  • Your username is removed from the account.

  • This action cannot be reversed.

Important Notes

  • Deleting your Zutopia account is permanent and cannot be undone.

  • Any active listings or transactions should be completed or cancelled before deleting your account.

  • Your Zucoins Wallet remains separate from your Zutopia account. Deleting your Zutopia account does not delete your wallet or the Zucoins it contains.

  • Under the Zutopia Privacy Policy, you may request deletion of your account and related data, subject to any legal obligations Zutopia must comply with.

Did this answer your question?