Skip to main content

Keeping your Zucoins Wallet secure

Because your Zucoins Wallet functions as both your identity and your password on Zutopia, keeping it secure is essential to protecting your Zucoins and your trading account.

Zutopia does not maintain custody of your wallet and cannot recover it for you if it is lost or compromised, so good wallet security practices are important.

Best Practices

The Zutopia Terms of Use recommend the following practices for keeping a Zucoins Wallet secure:

  • Regularly update your wallet to the latest version.

  • Never share your wallet credentials or recovery information with anyone, including anyone claiming to represent Zutopia.

  • Store your wallet backups and recovery information in a secure location.

  • Consider using secure storage methods, such as a hardware wallet, where supported.

  • Only install wallet software from trusted sources.

  • Safeguard your wallet's private keys and backups, ensuring backups are stored securely and not accessible by unauthorised parties.

Important Notes

  • If your Zucoins Wallet is compromised, your Zutopia account may also be at risk. Zutopia is not liable for unauthorised access, transactions, or losses arising from a compromised wallet.

  • Zutopia does not store your wallet credentials, private keys, or recovery information.

  • If your Zucoins Wallet is lost or compromised, Zutopia cannot recover your wallet or any associated funds.

  • Anyone with access to your wallet may also be able to access your Zutopia account and authorise transactions.

  • You're responsible for keeping your wallet and any backup information secure.

Did this answer your question?