Zucoins

Stripe onboarding connects your Zutopia account to Stripe Connect so that you can receive payouts when selling Zucoins. It is a required step before you can list Zucoins for sale.

Onboarding gathers the information Stripe needs to process payments and send funds to your bank account securely.

- An active Zutopia account
- A linked Zucoins Wallet
- Bank account payout details

Go to settings and start the Stripe onboarding process from your account.

Select the “Add information” button to start accepting money.

Enter your phone number to receive an authentication code.

Enter the authentication code sent through SMS.

Provide your personal details for the identity verification process.

Provide your bank details to receive payout from sales.

Review the details before submitting. If any required information is missing, an "Incomplete" message will appear in red. If this happens, click the Edit button to update the missing details.

Enter any additional information required, then tap continue.

If no additional information is required, you can now submit for review.

Wait for Stripe to confirm your account, checking back in the app if needed.

1. Open Zutopia.
2. Go to settings and start the Stripe onboarding process from your account.
3. Select the “Add information” button to start accepting money.
4. Enter your email address and submit.
5. Enter your phone number to receive an authentication code.
6. Enter the authentication code sent through SMS.
7. Provide your personal details for the identity verification process.
8. Provide your bank details to receive payout from sales.
9. Review the details before submitting. If any required information is missing, an "Incomplete" message will appear in red. If this happens, click the Edit button to update the missing details.
10. Enter any additional information required, then tap continue.
11. If no additional information is required, you can now submit for review.
12. Wait for Stripe to confirm your account, checking back in the app if needed.

Zutopia uses Stripe Payments and Stripe Connect to process all marketplace transactions. By completing onboarding, you agree to Stripe's own terms in addition to the Zutopia Terms of Use.

If Stripe suspends or terminates your access to its services, this may affect your ability to use certain Zutopia features. Zutopia is not liable for limitations resulting from Stripe's decisions.

- Zutopia uses Stripe Payments and Stripe Connect to process all marketplace transactions. By completing onboarding, you agree to Stripe's own terms in addition to the Zutopia Terms of Use.
- If Stripe suspends or terminates your access to its services, this may affect your ability to use certain Zutopia features. Zutopia is not liable for limitations resulting from Stripe's decisions.

Problem: After completing the Stripe onboarding, the app still displays "Information Required."

Stripe requires additional information before your account can be approved.

1. Stripe is still reviewing your account.
2. Stripe requires additional information before your account can be approved.

Reopen the app to refresh your Stripe account status.

If the "Information Required" message remains, tap it to check whether Stripe is requesting any additional details.

If no additional information is requested, wait for Stripe to complete its review and check back later.

1. Completely close the Zutopia app.
2. Reopen the app to refresh your Stripe account status.
3. If the "Information Required" message remains, tap it to check whether Stripe is requesting any additional details.
4. If no additional information is requested, wait for Stripe to complete its review and check back later.

Complete Stripe onboarding

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